About eCOGRA and How They Help Players

September 17, 2012

For the player, there is nothing better than the kind of advocacy that a good organization has to offer. One of the leading groups along these lines is eCOGRA, based in London and in operation since 2003, which was established to promote fair and responsible gaming through the process of testing. The eCOGRA group has become important enough that it is very important that online casinos acquire their accreditation.

eCOGRA operates in jurisdictions like Spain, Italy, Malta, Denmark, Isle of Man, Kahnawake and Gibraltar, and in effect helps the casinos establish a level of credibility that they may not be able to have otherwise.

What it comes down to is an auditing process, as the games are evaluated as to their fairness. But it doesn't really stop there. eCOGRA is heavily involved in informing players of their rights as they relate to their interaction with the online casinos. The prevailing theme is responsible conduct on the part of the operator. There are operational standards that eCOGRA wants to establish for these casinos to work within, and they are not unreasonable at all.

In order to achieve these ends, eCOGRA is very actively involved in monitoring almost all of the aspects of casino operations, not just from the technical end, as it concerns the fairness of the gaming itself, but also how the player is dealt with, whether it be in a customer service experience or through a support call. Some casinos put forth better and more attentive service than others, and that is the kind of thing that can be evaluated and graded by eCOGRA. They obviously welcome feedback from people who have had these experiences.

The publication "Gaming Intelligence" has named Andrew Beveridge, the CEO of eCOGRA, as one of the top fifty figures in its "Hot 50" list of regulatory executives. He had a great deal of involvement in developing standards for the European gaming community. In his citation, it was stated that "Andrew Beveridge has had a considerable influence on responsible gaming."

Remember, however, that eCOGRA's services place an emphasis on encouraging self-regulation on the part of the casinos that are being evaluated, to foster an overall improvement in the atmosphere of gaming.

There are several categories that eCOGRA lists in terms of the entities they have approved for the consumer. They include the following:

* Safe and Fair
* Certified Software
* Percentage Payout Report
* Randomness Reviews
* Afilliate Trust
* Certified Live Dealer

eCOGRA is one of the organizations doing the online casino industry a great service.

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